{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11544310,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2023","dateComplaintFiled":"09/13/2023","vin":"5XYP64GC0RG","components":"UNKNOWN OR OTHER","summary":"UNKNOWN - We have discovered a substantial amount of water coming up from the flooring behind the passenger seat under the second row of our 2024 KIA Telluride purchased 2 months ago. Took the dealership this morning and after 4 hours attempting to diagnose where the water was coming from, they were unsuccessful. They checked AC lines, making sure nothing was disconnected or clogged, checked seals on doors, etc. They got the vehicle lifted to look underneath and were able to remove a panel to expose a rubber gasket that they removed under the second row passenger flooring and water gushed out! Additionally, the vehicle has begun to smell of mildew/mold and I am concerned for my young families safety, as I have three children under the age of 5 that spend a significant part of their day in the vehicle between drop-off and pick-up at school, to and from extra curricular activities, errands, etc. The dealership is attempting to obtain a loaner vehicle large enough for our three car seats so that they can have the vehicle for a day or two to officially diagnose the issue, but I am devastated that the significant amount of water we’ve been removing from the car has caused mold in the cabin and will cause burnout of wiring/electronics in the future. We are a military family, this is our first brand new vehicle and the primary vehicle for our large family. We purchased the vehicle in July and it had less than 3,000 miles when the issue was reported. It’s terrifying to think that this issue could potentially cost us thousands on the devaluation of our vehicle in addition to the risk to our family’s health and safety.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"TELLURIDE","manufacturer":"Kia America, Inc."}]}]}