{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11544346,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2023","dateComplaintFiled":"09/13/2023","vin":"5YJ3E1EB8NF","components":"UNKNOWN OR OTHER","summary":"This is not a safety issue but a design issue. I am not sure who else could address this issue for a recall and make the company responsible for this design problem. I purchased a new Tesla Model 3 in August 2023 from Tesla. Since I bought this car, I have noticed that the edges of the windows have discolored. I recently contacted Tesla to have that repaired or corrected as part of the warranty. They are charging me ~1K for this repair, even though this design issue has been widely reported in several forums, and I have seen it in many other Tesla cars. I requested to waive this payment as this is a design issue, not because of irregular car use or care. They said that this abnormality occurs because of the acidity of products used in car wash shops, but I have never taken my car to any of those places, as I wash it myself at home with regular car soaps that I use in other vehicles. They refuse to repair it without the charge. I don't think charging me for this repair is fair, and I would like you to intervene in this conflict. I suspect many other customers are having the same issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}