{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11545302,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2023","dateComplaintFiled":"09/18/2023","vin":"1FMCU0DZ8MU","components":"STRUCTURE","summary":"Front drivers side door suddenly started making crunching sound when opening.  There was no damage, accident, warning or any other incident that proceeded it.  It was working normally and then it wasn’t.    It is a safety issue because the door doesn’t open fully and the window and door locks do also not work properly. Window will roll down but not up which makes it impossible to secure vehicle.  Cannot open locked door with remote, must manually unlock from passenger side. Could be dangerous if needing to get in vehicle quickly.   Was taken to Ford dealer who said door needed to be replaced but didn’t have a body shop and left it to us to figure out.","products":[{"type":"Vehicle","productYear":"2021","productMake":"FORD","productModel":"ESCAPE HYBRID","manufacturer":"Ford Motor Company"}]}]}