{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11545495,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"09/19/2023","vin":"3CZRZ2H36PM","components":"VISIBILITY/WIPER","summary":"On September 6, 2023, the back windshield of my 2023 Honda HRV shattered while I was driving putting my safety at risk for the loud sound of the glass while concentrating on the road. Called the Honda dealership and explained the incident. The service manager was familiar with this happening on other vehicles and confirmed it would be covered by Honda to replace and correct without any cost to me.  I dropped the vehicle off that day and they emailed the Honda warranty group by email and got it approved.  The service rep took photos of the back windshield and all the shattered glass to submit. The rep stated that the seals around the back windshield is defective and needs to be ordered and replaced. The seal is on back order with an estimated arrival date of September 23, 2023 to the dealership. Once parts are in, then the dealership will have to arrange an appointment with Safelight to install the new windshield.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"HR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}