{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11545570,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"09/20/2023","vin":"4S4BTGLDXM3","components":"EXTERIOR LIGHTING","summary":"I purchased a new 2021 Subaru Outback Onyx Edition XT in May of 2021. The headlights have been a continual problem and I cannot get a solution from the dealer. They are way too bright. It’s a safety hazard to oncoming drivers. I also believe it’s a personal security risk to me from angry drivers. And there's nothing I can do about it because I don't have my high beams activated. The headlights need to have two separate intensity settings, one for low beam and one for high beam, but they do not. Currently, the low beam and high beam use the same intensity LED. The switch between high and low beams does not change the intensity or brightness. It merely activates a motor that moves a metal plate. The plate acts as a shutter that changes the angle the lights shine so the driver has a broader field of vision. The intensity of the lights do not change. The high beams are always on even when not activated. No wonder oncoming drivers are flashing their high beams and getting angry. I have voiced my concerns to the Subaru dealer who checked my headlights and said they were properly aimed. I have voiced my concerns on the Subaru forum and found many other drivers are experiencing the same problem. Some people on that forum suggest re-aiming the headlights so they point lower. This does not solve the problem. Doing so limits visibility to a very short distance ahead of the vehicle creating a different safety issue, not being able to see objects, animals, or people in the roadway. FMVSS No. 108 requires 2 intensity settings for motor vehicle headlights. Subaru has not provided that and is in violation of that federal regulation. I am requesting that NHSTA exercise whatever regulatory authority it has to enforce this requirement including issuing a recall on the Subaru Steering Responsive Headlights. Watch 18:45 to 21:30 of this YouTube video to see the inner workings of these headlights: [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}