{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11545931,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2023","dateComplaintFiled":"09/21/2023","vin":"4JGBB86E16A","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"i encountered a major issue with the Mercedes ML350, while doing a 3 point turn in a busy suburban Toronto street.The electronic shift module left me stuck in Road way. Causing traffic back up and could not move vehicle.neither forward or reverse.tried pushing and different tactics to move vehicle off road. Had to call CAA-AAA. It was a caos situation,first tow truck could not load vehicle,all wheels were locked in drive and would not shift. Had to wait for special tow Have all four wheels lifted off onto dolly.   Tow truck driver said it is a common problem.with MB,BMW and Audi.Vehicles towed to dealer sat at dealer. parts on back order and Not available for repair.Since was in Toronto away from Home. Had to source original equipment supplier to purchase part.Dealer and factory Mercedes could Not source part.back ordered.The dealer agreed to install the factory OEM part they could not source. My concern to all owners including myself in line traffic a basic traffic maneuver stuck in  blocking traffic. Cannot moving vehicle jammed in gear that controlled by a shift module.no safe limp mode or emergency shift to neutral to move vehicle safely.","products":[{"type":"Vehicle","productYear":"2006","productMake":"MERCEDES BENZ","productModel":"ML350","manufacturer":"Mercedes-Benz USA, LLC"}]}]}