{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11547191,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2023","dateComplaintFiled":"09/28/2023","vin":"4S4BSAHC3K3","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE","summary":"On July 28th, my touch screen (head unit) in my Subaru Outback suddenly delaminated overnight. From that point foward, all systems connected to the head unit have been either unusable or intermittent--often dangerously so. My backup camera and blind spot indicators are randomly unusable; the GPS system turns itself on and off in use (and half the time,  screen itself cycles through \"ghost touches\" and is unable to be directed in any way); my car calls random people through the Bluetooth system while driving, which is a major distraction, and Starlink is unusable.  Internet searching has revealed a proposed class action lawsuit against Subaru for the known issues with their head units; the 2018 models were recalled, but as mine is a 2019, I have been told I'm ineligible for support with repairs and would need to pay 3k out of pocket. I can't sell the car with the level of defects it currently has, and driving the vehicle is at best irritating and at worst, dangerous (depending on how the head unit behaves that day). I purchased this car because I wanted to have a backup camera, blind spot indicators, access to GPS support, and more.","products":[{"type":"Vehicle","productYear":"2019","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}