{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11548271,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2023","dateComplaintFiled":"10/04/2023","vin":"1FMCU9G63LU","components":"UNKNOWN OR OTHER","summary":"My driver side door all of a sudden started making popping sounds when opening and closing. Got to the point where I could not close the door.  I had to disarm the mechanism that was popping.  I did a little research and I was able to see the rivets that hold the arm had pulled through the door panel thus causing the arm not to work properly.  I am just over the 36,000 mile warranty so will not fall under the warranty. Because I had to disarm this mechanism to be able to shut my door I have no protection to protect the door from over opening and causing more damage.  I also see there have been several other complaints of Escape owners having the same issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}