{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11548328,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2023","dateComplaintFiled":"10/04/2023","vin":"1FMCU9JD9HU","components":"ENGINE","summary":"I took my vehicle to the Ford dealership I purchased it from as I started to have white smoke coming from my exhaust on startup. Ford ran the diagnostics to identify that the engine short block is failing, causing coolant intrusion into the cylinder bores. This issue will not notify on the dash of the vehicle and it will eventually cause the car to catch on fire. The dealership informed me this is a known issue identified by Ford with the motor. Instead of an official recall, Ford issued a customer service program for 5 months in 2022 to fix the issue if your car was exhibiting this issue but will not fix the issue now as that program has ended. I never received notice of this program and the dealership I purchased my car from did not reach out to me. At the time of the program my car was not experiencing the issue. Now my car is experiencing the issue and Ford will not fix this under my warranty or provide financial assistance for a new engine for an issue that is a manufacturers defect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}