{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11549374,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2023","dateComplaintFiled":"10/11/2023","vin":"5YJSA1E57PF","components":"UNKNOWN OR OTHER","summary":"Dear NHTSA Officials,  I recently became the proud owner of a 2023 Model S. As pleased as I am with most aspects of the vehicle, there's a pressing safety concern I believe warrants your immediate attention.  Nature of the Issue:  Over the past two weeks, I encountered two separate incidents where nearby vehicles swerved into my lane. On both occasions, my instinct was to press the center of the steering wheel, expecting the horn to sound. However, it did not.  Design Flaw:  The actual horn mechanism in these vehicles is situated as a small capacitive touch button on the right side of the steering wheel. For seasoned drivers, such a drastic deviation from convention is not only counter-intuitive but can prove dangerous.  Potential Resolution:  There is already a discourse around a potential fix for this issue. An over-the-air software update by Tesla was proposed around 18 months ago, which, if implemented, could address the concern. Here is the pertinent tweet from Tesla's CEO, Elon Musk, dated March 1, 2022: Link to Post: [XXX]   Request for NHTSA Intervention:  I urge the NHTSA to investigate this matter and compel Tesla to either release the promised firmware update or retrofit the steering wheels on the affected Model S and Model X vehicles produced since the design refresh. The implications of this design oversight go beyond just the driver's safety and extend to anyone in proximity to these vehicles. I trust that you will treat this matter with the seriousness it deserves and look forward to your timely action.  Thank you,  [XXX]  [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]}]}