{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11549682,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2023","dateComplaintFiled":"10/12/2023","vin":"3FMTK3SS5PM","components":"UNKNOWN OR OTHER","summary":"While going through the car wash the cover, that covers the charging port opened. The plunger that locks the cover in place was broken off. I contacted Ford to see if this was something that would be covered under warranty and they stated no. When looking on forums, it is a common issue and the Ford representative suggested that I place “painters tape” over the cover when using a car wash. There is no guidance on this and the manual and no direction to do. This is given when purchasing the vehicle. This creates a major safety hazard as high pressure water and soap can get into the charging port. They were unwilling to provide any support on getting this repaired and stated it was not a manufacture defect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"FORD","productModel":"MUSTANG MACH E","manufacturer":"Ford Motor Company"}]}]}