{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11550417,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2023","dateComplaintFiled":"10/17/2023","vin":"4S4BSAHCXK3","components":"UNKNOWN OR OTHER","summary":"The 2019 Subaru Outbacks have a Data Communication Module (DCM) which allows hands-free access to audio features of the car.  The DCM (Generation 1) was designed to work on 3G networks and also provides access to Starlink which could be used in an emergency.  With the deactivation of the 3G network, the DCM drains the car's main battery.  Thus the car will not start if left unattended for any length of time.  If the DCM is disabled by pulling the fuse, the hands-free features of the car are also disabled as well as Starlink.  There is a class action lawsuit regarding this problem, however, it only covers the batteries that are damaged due to being drained and does NOT address the root cause of the problem.","products":[{"type":"Vehicle","productYear":"2019","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}