{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11552017,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2023","dateComplaintFiled":"10/26/2023","vin":"7SAYGDEE8PA","components":"UNKNOWN OR OTHER","summary":"Driving at highway speed, the screen went black on my Tesla Model Y. The car did not completely shut down and eventually rebooted itself. After numerous calls with customer service I was told that this is not common, but not unheard of. The car has no physical owners manual; it relies on its screen. I now know how to reboot if screen goes black again, but there would have been no way for me to diagnose the problem or solution while screen is black. Initially I was told that the car is not drivable without a service call. Then I was told that it should be ok and just go ahead and use it when they realized that they can not provide mobile service to my location.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]}]}