{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11553098,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2020","dateComplaintFiled":"11/01/2023","vin":"5LMTJ3DH4GU","components":"POWER TRAIN","summary":"The contact owns a 2016 Lincoln MKC. The contact stated while driving at an undisclosed speed, the vehicle shuddered and lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a general failure with the transmission. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to Customer Satisfaction Program: 20N07. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 58,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]}]}