{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11553600,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2023","dateComplaintFiled":"11/04/2023","vin":"JTERU5JR4P6","components":"EXTERIOR LIGHTING","summary":"My brand new 2023 Toyota 4Runner has terrible head lights. I see I am not the first person to post this very same complaint either. These headlights NEED to be recalled and replaced by Toyota. I will do my best to describe this, but when driving in the dark there is large shadow cast on the left side of the throw of the lights. It is far in front of the car, just before the light tapers off into darkness. But it's not just that the headlights are uneven, I have light that surrounds the dark spot. So it's like I'm constantly chasing an animal. The 4Runner has a soft suspension, so every small bump in the road makes the shadow dance and it is incredibly distracting. It's all I look at. When I turn it looks like something is running across the road. This is a dangerous design. I live in Illinois and I drive to and from work in the dark 5 months out of the year. Everybody on the internet says it's for the safety of oncoming drivers. The shadow is nowhere near where somebody would be sitting in an oncoming driver seat. This problem is all over the internet. Why has nothing been done about it? The Toyota dealer told me it's be design, and so did the service manager. Toyota corporate referred me to the customer relations lead back at the dealer, who sent me back to corporate, who sent me to a senior advisor at corporate, who told me they have to respect what the dealer says. Round and round we go. I inquired if my dealer can take apart my headlights and remove the piece that casts the shadow out on the road. I bet you know the answer to that one. Never once have I seen this in any vehicle driven by myself, family or friends. Anybody I have had in the car has mentioned how distracting it is. These lights need an immediate recall and replacement. Thank you.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TOYOTA","productModel":"4RUNNER","manufacturer":"Toyota Motor Corporation"}]}]}