{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11554652,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2023","dateComplaintFiled":"11/11/2023","vin":"5TDZK22C48S","components":"VISIBILITY/WIPER","summary":"The material used by Toyota to manufacture the dash is breaking down.  Toyota is aware of this issue due to cracking and offered a limited extended warranty which I never received any notification (and many others did not per Toyota's chat forum).  Cracking I can deal with.  But now the material is continuing to break down and a thick sticky liquid is separating and rising to the surface creating a terrible sheen.  When exposed to direct sunlight the visibility through the front windshield is dangerously low.  The road basically disappears.  I brought this to the attention of Toyota Brand Engagement Center on Nov. 10. 2023 (File #231110000552).  I requested Toyota do the right thing, update their response policy, and authorize a dash replacement at a local Toyota dealership, but they refused based on the response policy they had established many years ago even after I explained the situation is not just cosmetic any longer.  I explained the sudden loss of visibility and how incredibly dangerous and frightening it was, but they still refused to address the issue, so I am forced to bring this to your attention.  Based on the Toyota's forum this is a widespread issue through several model years.  Based on my experience I am confident there will be many accidents due to this manufacturing defect.  Please investigate and request Toyota do the right thing to protect their customers.","products":[{"type":"Vehicle","productYear":"2008","productMake":"TOYOTA","productModel":"SIENNA","manufacturer":"Toyota Motor Corporation"}]}]}