{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11555331,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2023","dateComplaintFiled":"11/15/2023","vin":"1FMCU0G66LU","components":"UNKNOWN OR OTHER","summary":"The left driver's door was making a popping noise.  On closer inspection found that the door support bracket was broken.  I took it to my local Ford dealer, and they confirmed the bracket was broken.  When they replaced the part, the noise was still there.  An inspection by the dealer's collision center showed a defect in the door and they stated the entire door had to be replaced.  When asked if this was a known issue they replied it was an issue with the 2020 Ford Escape.  I asked if my door would fall of their reply was \"MAYBE\".  I was instructed not to push the door to hard when opening and closing the door.  I phoned Ford and asked about this issue and the told me that they do not issue safety recalls on their vehicles and suggested I contact your agency.  If there is a possibility that the vehicle door may fall off and it is a known issue I believe some safety recall should be issued.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}