{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11555563,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"11/16/2023","vin":"5UX23EM02R9","components":"BACK OVER PREVENTION","summary":"I am writing to report a distressing incident involving my BMW X7's parking assistance system, which occurred on November 1, 2023. I believe this incident raises significant safety and consumer protection concerns and am seeking your assistance in addressing this issue with BMW of North America.  On the mentioned date, while using the parking assistance feature to exit my garage, the system collided with another vehicle sliently without any prior warning while I was paying full attention to the parking view which shows the rear reality view as well as surround view to prepare to stop the parking assistant anytime. To make matters worse, it failed to stop automatically and appeared to accelerate, causing considerable damage to my BMW X7's front bumper and the rear bumper of the other vehicle.  The concern arises from BMW's extensive advertising that touts the safety and reliability of its parking assistance technology is putting safety of both driver and others AT RISK. I used it with my baby onboard and the colission can risk my baby's health. BMW advertises the parking assistance can be used while driver is not in the car, the risk of collision can possibly lead to a hit into the driver or anyone pass-by.  BMW declined to take any responsibility for the incident after I reported and seek compensation for the approximately $2,500 in damages caused by fraud parking assitant. Regrettably,  I believe it is crucial for BMW to address this issue to avoid risking of collission by parking assistant, and provide reasonable compensation.  For the 5 questions, here are more concrete summary:  * The parking assistant system, as well as the sensor to detect the distance from front left bumper, seem to be not working well * Since the parking system cannot detect another car, it may hit a kid next time without any warnings nor any signs on the parking view * Not reproduced yet * Inspected by BMW dealer and BMW NA claims it's all working correctly * No prior warnings","products":[{"type":"Vehicle","productYear":"2024","productMake":"BMW","productModel":"X7","manufacturer":"BMW of North America, LLC"}]}]}