{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11558295,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2023","dateComplaintFiled":"12/04/2023","vin":"1C4RJYB61N8","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"It is easy, when driving in automatic mode, to accidently touch one of the paddle shifters.  In doing so, the automatic transmission disengages, and the transmission suddenly switches to control by the paddle shifters.  If the driver is unaware of this, the vehicle can lose motive power if the gear then in effect is no longer fitting for the vehicles speed and the engine's RPM.  I recently took the vehicle in for service of this issue because my wife had experienced this while driving on Interstate 95, in Maryland.  The vehicle stopped responding to the accelerator, so she pulled onto the shoulder, put the vehicle in park and turned it off.  When she turned it back on, it was back in automatic mode, and she was able to resume driving.  The technician and service manager advised that when this occurs, the vehicle can be returned to automatic mode by pulling the right paddle forward.  That information does not appear in the vehicle manual, or on the Jeep website.  The technician and service manager also advised that there is no way to disable the paddles to prevent the problem from repeating,  Other drivers have experienced this.  See [XXX] .  I believe it is a serious safety problem.  To that point, there is a pending safety recall -- NHTSA 23V- 412 (copy attached) -- that addresses loss of motive power for another reason.  Here is the description in the recall notice:  The transmission control module and the hybrid control processor on your vehicle [1] may experience loss of communication caused by diagnostic reactions to faults resulting in an engine shut down condition. Engine shut down may result in an unexpected loss of motive power while driving, which can cause a vehicle crash without prior warning.   The sudden enabling of the paddle shifter and resulting loss of motive power is also a safety issue that needs prompt attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"JEEP","productModel":"GRAND CHEROKEE 4XE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}