{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11559395,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2023","dateComplaintFiled":"12/10/2023","vin":"WVW9A7CD8PW","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Infotainment system fails to start/load. Infotainment screen provides multiple error messages such and \u201ccomponent protection active\u201d  and/ or \u201cyou can activate this function at dealer\u201d and subsequently becomes inoperable, including multiple safety related features:  Back up/ rear view camera freezes image or does not turn on at all.   Autonomous emergency braking (front assist) fail light comes on.  Park distance control fail light comes on.   Have been to the VW dealer on two different occasions for these issues specifically and the systems and problems not resolved.  They reset/ updated the infotainment system at 1st visit.  System failed again/ unresolved.  Took back to dealer and they called VW corporate for help.  Picked up from 2nd visit and systems promptly failed again.   Online search suggests common, unresolved problem. Thank you for aiding consumers in resolving these safety issues","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]}]}