{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11560108,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2023","dateComplaintFiled":"12/14/2023","vin":"1C4PJMDSXGW","components":"POWER TRAIN","summary":"Unfortunately, the PTU (power transfer unit) needs to be replaced in my vehicle.  Jeep previously issued a recall for this same part for 25,000 + similar vehicles with the same part due to it being defective.   My vehicle was not included in the recall.  I have been advised by both a Jeep dealership and an independent licensed technician to not drive the vehicle as if it completely fails the transmission will get stuck in neutral and not even be able to be parked safely.  Due to numerous ongoing issues with this part, it is currently on national back-order with over 4500 units on back-order.  There is no ETA on when there will be availability of the part.  I did contact the Jeep 800 customer service number and was denied any assistance.  I am now having to pay $250/week to rent a vehicle and cannot get the Jeep repaired.","products":[{"type":"Vehicle","productYear":"2016","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}