{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11560745,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2023","dateComplaintFiled":"12/18/2023","vin":"1FMCU0G61LU","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"Bought my daughter a 2020 Ford Escape.  Last week, while at college, she called to say her door was making loud sounds when opening and shutting it and her window wouldn't roll down.  Concerned that the door wouldn't stay shut I had her go to the Ford dealership in her college town.  They told her they have seen two other Ford Escapes this week with the same issue and that she would probably need a new door.  I called my local dealership and was basically told the same thing. They knew exactly what I was talking about before I started in 4-5 sentences. When she got home I went to look at the door.  It swings open with no resistance and the window doesn't roll down.  Upon further investigating from my local repair shop he helped me look up the problem.  It is SSM 50150 -Cracked or broken spot welds in the left front door at the check arm attachment point in the door assembly. I have a major concern with safety on this issue. How do I get Ford to correct this issue?","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}