{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11560932,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2023","dateComplaintFiled":"12/19/2023","vin":"7SAYGDEE1PF","components":"FORWARD COLLISION AVOIDANCE","summary":"to [XXX] , bcc: [XXX]   Sun, Nov 26, 6:33 PM [XXX] ,  I'm writing to you since I can't find any other Tesla email address that might help me.  Please forward this email to the appropriate person if you can't help me, but copy me on any email forwarding.  Recently, I just completed a long, 4 week driving trip to California and back to Durango, CO in my new Tesla Model Y during which I used FSD, which I purchased in September 2023.   During this trip, about 5-6 times my 15\" screen showed a pair of RED HANDS and warned me to keep my hand on the steering wheel, EVEN THOUGH MY HANDS WERE ON THE WHEEL.  On one occasion in UTAH, while on a 2 lane, newly paved section of road without striping, the RED HANDS warning displayed and FSD dropped out, but this time, it displayed that since I didn't have my hand on the wheel (BUT MY HANDS WERE ON THE WHEEL) that it reduced my limit of 5 warning by 1 to only 4 remaining warnings, before FSD would never again work on my model Y.  Since my FSD is beta software, I consider these inappropriate RED HANDS to be a serious bug that needs to be fixed. I also want my Tesla model Y to have the full 5 appropriate warning limit restored to 5.  I want someone from Tesla to look into this safety issue and contact me how Tesla is going to correct it and restore my warning limit to 5.     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]}]}