{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11560945,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"12/19/2023","vin":"5TDYRKEC4MS","components":"SERVICE BRAKES","summary":"On 12/15/2023 I brought my 2021 Toyota Sienna, as described above, to Waites Toyota Dealership located in Watertown NY, because of a brake issue. Over the past month or so, when braking, we have experienced a jolt of power after decelerating despite keeping the brake pedal being depressed. A representative from Waites Toyota Service Department took the vehicle for a test drive and experienced the same issue and it was decided to take a further look at the brakes. The dealership contact TAS, a department within Toyota, and even though Toyota acknowledge there was an braking issue, Toyota did not have enough complaints concerning this issue, so no remedy was available. The vehicle has been converted so it can carry my daughter who is wheelchair bound, and has been for life. This is the only vehicle we have to transport her and even though we feel that this is a serious safety issue, we continue to use the vehicle as it is her only mode of transportation.  The vehicle never displayed any warning lights or other symptoms, but the issue does happen almost every time you come to a stop. We feel Toyota should be forced to make this right. This vehicle cost more then $60,000 with the conversion and it should brake as it was designed to do.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"SIENNA","manufacturer":"Toyota Motor Corporation"}]}]}