{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11562174,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2023","dateComplaintFiled":"12/27/2023","vin":"1V2FR2CA7PC","components":"UNKNOWN OR OTHER","summary":"This vehicle when using the Navigation system will suddenly show the vehicle 50 to 100+ miles from its actual location, often in the middle of a field or just offroad!  I returned to the dealer who installed the recommended \"fix\" from a technical service bulletin.  The software fix did bring the locations closer when the system failed, and instead of 50 to 100+ miles off course, it shows 5 to 15 miles off course.  I did a search online and found [XXX]  and there are hundreds of complaints about this issue!  I believe this to be a MAJOR safety issue, as you can find yourself suddenly what appears to be off course and in an unknown area.  What ever is happening also screws up the maps on your iPhone as it apparently grabs the info from the vehicle and projects it on the CarPlay screen.  I have multiple photos of the navigation system showing me off road when in the middle of the interstate!  I tried to upload them here but they would not.  I listed one date for the incident but this is ONGOING!  Happens frequently and without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]}]}