{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11563892,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2024","dateComplaintFiled":"01/06/2024","vin":"JM3KFBCL5H0","components":"ELECTRICAL SYSTEM","summary":"The vehicle display registers false \u201cphantom\u201d touches, causing it to behave erratically. Mazda issued a service bulletin for 2014-2016 Mazda 3 models but this affects most Mazda models through at least 2020 including our 2017 CX-5. Mazda has not acknowledged this for other vehicles. My 2016 Mazda 3had the repair completed under a service bulletin. Unfortunately the dealer will charge a diagnostic fee for this vehicle. Mazda does offer a repair part for this issue, where they previously required complete CMU replacement, so they know it\u2019s a problem. This results in sudden and random changes in volume, navigation, radio, etc with no intervention, causing a significant distraction and safety concern.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MAZDA","productModel":"CX-5","manufacturer":"Mazda Motor Corp."}]}]}