{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11564569,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2023","dateComplaintFiled":"01/10/2024","vin":"3FAHP0HA4BR","components":"STEERING","summary":"On 12/28/2023, my power steering went out on my Fusion. It gave a message in the message center “Power Steering Assist Fault”, and after software diagnosis, the steering rack has been confirmed to be faulty. The vehicle has been a nightmare to drive, requiring up to 14 rotations of the steering wheel to rotate sufficiently, causing minor but repeated injuries to my neck, hands, wrists, and arms. On 1/10/2024, a supervisor called me and again denied an extension of the repair program to replace the faulty rack, putting my income and safety at risk.","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"FUSION","manufacturer":"Ford Motor Company"}]}]}