{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11564768,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"01/10/2024","vin":"5J8TC2H5XLL","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"What happened to my 2020 Acura RDX was the rear window randomly broke after closing the driver door (this happened on Tuesday, [XXX]). I was doing some research and it seems as if maybe this had something to do with the electrical defrosters on the rear window. I even talked with my dealership (Highland Park, IL \"Acura\") and they made it sound like they've \"never heard of this happening.\" I sent the dealer a picture of my vehicle and even sent them the articles that I found on this issue, and got no responses. They proceeded to think I wanted to buy a new vehicle; I have no problems about my car; I love it, however, this actually happened to this same car a couple of years back, so the fact that the dealership claims they've never heard of it is a lie. Thankfully, the window was replaced and fixed today (although I was disappointed it took a week for it to get fixed, I'm glad it is back to normal). What concerns me though, since this has happened 2 times in the last 4 years, I am worried it will happen again in the future. I am displeased with the communication I have received from the dealership. Essentially, I don't think it is fair that I have to pay for something that is clearly a defect of the vehicle itself. Please help guide me in the right direction to receive some closure on this situation. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"ACURA","productModel":"RDX","manufacturer":"Honda (American Honda Motor Co.)"}]}]}