{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11565172,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"01/12/2024","vin":"2FMPK3K95KB","components":"POWER TRAIN","summary":"When decelerating on an interstate offramp we felt/heard a hard down shift. When we accelerated form a dead stop there was a scraping sound. Reaching a parking lot we attempted to shift to park at which time we received a short message, the shift knob vibrated and the vehicle would not shift to park. After a second attempt the vehicle did shift and I was able to turn it off.   After calling the Dealer we attempted to return home (<5 miles), the transmission would not shift into park. After turning the vehicle off and back on it would and we were able to drive home with the scraping sound noted in low gear.   Vehicle was towed to dealer where it was determined the transmission (8F35) had free metal in it (no source determination) indicating a catastrophic failure and replacement was required.   I am concerned that if such a failure occurred at high-speed loss of control could result in a serious accident with property damage and physical injury from a collision.  The vehicle had under 100,000 so the transmission should not have failed in this time period.  Cost of repair was $8,584. It is my understanding this is a new model (8F35) transmission and research identifies other incidences of the transmission failing between 60,000 and 100,000 miles.  When asked, Ford refuses to admit there is any design flaw in the transmission or offer corrective action.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}