{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11565669,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2024","dateComplaintFiled":"01/16/2024","vin":"3C6UR5HL1JG","components":"SERVICE BRAKES","summary":"I spent close to $1,700 to replace hydraulic control unit (HCU) at a local dealership on 4/7/2022 when my pickup truck was only 25,392 miles. Since the flashing of ABS/Traction Control lights did not stay on, I paid for the first diagnostics at this dealership but did not read the error code. I had to return couple times, and the service tech finally saw in person when the lights were flashing and was able to use the factory diagnostic scanner to read the error code, C0020-01.    This error code directed the tech to replace hydraulic control unit (HCU). \"...The replacement procedures says to drive vehicle if code comes back replaced abs module...\"  From online search, I found out that the replaced HCU in my truck was still XXXXXXXXAA, not XXXXXXXXAB, as shown on the invoice. Therefore, it explained that my truck now has the same ABS/Traction Control light flashing problem while driving or idling only after no more than 13,000 miles after the repair. So no cruise control could be used.  I returned to the same dealership today, 1/15/2024.  However, the service advisor warned me that I'd have to pay for the diagnostics ($296) that might not guarantee to find the error code since the flashing was not happening in front of the service advisor. I was told that until the flashing became permanent then return like last time.    Based on this conversation, I felt that the dealership did not want to take any responsibility. My last paid repair at this dealership would only cover new part and labor for 24-months by the manufacturer, MOPAR, which is about to expire on 4/6/2024.   I strongly recommend NHTSA to:  1) require MOPAR or the dealership to have free diagnostics, especially when customer provided video evidences the day before arriving at the dealership for help.  2) recall all ABS & HCU modules in 2018 Ram 2500 Diesel or gas.  3) require MOPAR to reimburse prior repairs nationally for all Ram owners experiencing the same problems prior to Nov 2022.  Thank you very much","products":[{"type":"Vehicle","productYear":"2018","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}