{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11565720,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2024","dateComplaintFiled":"01/16/2024","vin":"JTMBK31V59D","components":"SUSPENSION","summary":"My son was looking to get his new tires aligned, and was informed by the mechanic that he would need to replace both side rear lower control arms, as Toyota had performed a safety recall  GOV, resulting in the arms being epoxied, and therefore cannot be adjusted/ aligned.  I contacted Toyota customer experience center (800 331 4331 - 1/16/2024) and she could not even call up the original recall.  My question is:  How can Toyota permanently remove a vehicle feature (adjustability of the suspension arms), and then require car owners to bear the brunt of re-installing the arms when you need to align your tires?  This \"solution\" is totally unfair.   I just purchased a new set of tires, and based on Toyota's \"solution\"  I need to pay out of pocket to replace the control bars and/or damage my tires and have to replace them early.    I was not able to find any other information on this issue on the web, and was wondering if Toyota had done anything to address this issue?","products":[{"type":"Vehicle","productYear":"2009","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}