{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11566375,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2024","dateComplaintFiled":"01/18/2024","vin":"3VVRB7AX3PM","components":"SERVICE BRAKES","summary":"I purchased this vehicle brand new in 2023. At 12,000 miles, the brakes started squeaking very clearly and loudly and the right rotor would make noises as well. These noises from both the brakes, on both sides, and the rotor happen simultaneously, and instantly, and do so every time I brake or attempt to brake.  I immediately took it to the dealership where I purchased it. They told me that the company is using different material for brake pads than they used to use. They also stated that the rotors are a much thinner type of rotors than these vehicles used to have. These statements were very alarming and also made sense completely.   I had previously leased this same type of vehicle in 2020 (the same exact model). That previous vehicle had absolutely no issues with the brakes or rotors at all. In fact, that previous vehicle performed so well, that I purchased the same model again in 2023, which unfortunately turns out to be the vehicle I am now complaining about.   This VW dealership was unsuccessful in finding a remedy for the noisy brakes. A second VW dealership service department was also unsuccessful in finding a remedy for the noisy brakes. Both service departments claim that these noisy brakes are normal and a normal part of the car.   I know these statements are not true and am worried, as a best case scenario, that these brakes and rotors might get noisier as time passes and diminish their stopping power, and as a reasonable case scenario, I fear that these brakes could fail in the future.  I have two kids that I constantly usher around in this current vehicle and find it prudent to file a complaint and bring this serious matter to your attention.","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}