{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11566552,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2023","dateComplaintFiled":"01/19/2024","vin":"WDDHF8JB8EA","components":"SERVICE BRAKES","summary":"RE: VIN# [XXX]  I am the owner of the above referenced vehicle, a 2014 E350 4matic sedan, showing 98,000 miles on the odometer. On Friday [XXX] I was alerted by Mercedes Benz of Portsmouth, NH that the rear brake line on my vehicle had ruptured. I asked if I could see the failure, and they were happy to show me. I was dismayed at what I saw and took photos which I have included here. The extensive amount of corrosion was shocking. I also own a 2003 chevy plow truck that was driven on salt covered roads that did not require brake line repair for 18 years. I would not expect brake hardline failure at 9 years for a Mercedes product. Disappointed that my car was not able to be driven, I asked for a price for the repair. It was explained to me that Mercedes could not repair just the area of the failure, but instead had to replace the entire line. I understood this as the line was impaired in other areas as well, and posed a safety issue. The quote for the repair was $3,500.00 dollars. The quote represented approximately one third of the vehicle's value, I opted to have it towed and repaired the failed sections myself. (photos of cutout failed sections enclosed here). The car is now drivable, however the remainder of the hardline is still very corroded in other areas of the vehicle. Because of this I would respectfully ask that Mercedes Benz please correct this ongoing safety issue at their cost. Thank you for your consideration in this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"MERCEDES-BENZ","productModel":"E350","manufacturer":"Mercedes-Benz USA, LLC"}]}]}