{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11566847,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2024","dateComplaintFiled":"01/21/2024","vin":"WAUJGAFC6CN","components":"STEERING","summary":"Vehicle suffered sudden and total loss of power steering.  Had just driven the car 5-10 minutes prior, came out to leave and had a message stating do not drive vehicle, steering defective.  At that point the steering wheel felt locked in place and the vehicle was effectively a brick.    This issue just happened yesterday and has not been to the dealership yet for diagnosis but I am a former automotive service manager (German specialist) and have connected my car to the VCDS system in order to retrieve the system failure codes.  Error code was for the power assist motor.    I then did some quick research online and saw dozens of other complaints from owners with the same issue.  Thankfully most fail upon start up but I did come across one or two that reported having the issue after turning a corner and suddenly losing all power assist.    This is a known issue for Audi and they sent letters to owners around June of 2021 stating that the issue was being covered under a 10 year or 120k mile warranty.  That's nice if your vehicle happens to fail while under warranty but now that the time period is it, the burden of repairing this potentially dangerous system defect is on the owner and costs in excess of $4,000 at the dealer.  Audi also requires the new unit to be coded to the vehicle via their ODIS system which means owners don't have the option of going to many other sources for a repair.  Few shops can afford the monthly fees Audi charges for the ODIS equipment.","products":[{"type":"Vehicle","productYear":"2012","productMake":"AUDI","productModel":"A6","manufacturer":"Volkswagen Group of America, Inc."}]}]}