{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11566942,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2023","dateComplaintFiled":"01/22/2024","vin":"3FA6P0HD1HR","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Fusion. The contact stated that while starting the vehicle, there was blue smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into the engine and determined that the short block needed to be replaced. The vehicle was then taken to the dealer to be repaired under NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the dealer declined to perform Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion) associated with the VIN had expired. The failure mileage was approximately 130,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"FUSION","manufacturer":"Ford Motor Company"}]}]}