{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11567613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2023","dateComplaintFiled":"01/24/2024","vin":"5LMJJ3LT9LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Lincoln Navigator. The contact stated that while driving 50-55 MPH and depressing the accelerator pedal, the transmission shifted into neutral(N). The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle. The contact was able to continue driving; however, the failure recurred while driving. The vehicle was taken to the dealer, where the contact was informed that the transmission fluid was 2-quarts low after driving 100 miles. The contact stated that the failure had been recurring more increasingly. The contact stated while driving 75 MPH and depressing the accelerator pedal, the engine revved, but the vehicle failed to respond and jerked. The contact stated that the vehicle also experienced hard shifts while attempting to shift into gear. The contact stated that the vehicle shifted into Neutral(N) while the gear shifter was in drive(D), and the vehicle started losing motive power. The contact stated that the transmission was making abnormal grinding sounds. The contact continued to drive to the dealer however, there was smoke coming from underneath the vehicle and the vehicle lost motive power at the dealer. The dealer diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and was considering buying back the vehicle. The failure mileage was approximately 45,600.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]}]}