{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11568202,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2024","dateComplaintFiled":"01/27/2024","vin":"3CZRZ1H54PM","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"I used remote start to start my 2023 HR-V SPORT, and walked outside about 5 minutes later to find the rear windshield completely shattered.  I thought something may have hit the glass, but I was backed into my driveway close to the garage door, and it was mid-morning so I didn't suspect a break-in attempt, as there was absolutely nothing in the car to steal.  After doing some research online, I found all the reports of the Rear Defrost malfunction being reported.  I have been setting the A/C to preheat the vehicle in the mornings due to the recent cold snap, so I double checked my settings, and they were indeed set the same, with the Rear Defrost set ON.  I called my local Honda Service Dept. today and the person on the phone acted surprised, and claimed to have never heard of this issue.  I am still waiting on a call back from the actual Service Department to take the car in.  We are currently now without transportation, and no answers from Honda.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"HR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}