{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11568328,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2024","dateComplaintFiled":"01/28/2024","vin":"5J8TC2H58LL","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"The rear window failed. The temperature outside was about 27 degrees F and the rear defroster control was turned on.  I heard a loud popping noise, but I didn't realize what happened until I got home.  When I went to raise the back door, I realized the rear window had shattered. I was close to home and it would have been worse if I was out of town. I immediately called my local Acura dealership where the vehicle was purchased (Egg Harbor Twp., NJ) and left a voice message. They never returned my call.  It wasn't safe to drive with since the rear window shattered and there was a large hole in the window.  I could not drive the car for several days until the rear window was replaced.  No one inspected the rear window except for the person hired to replace the window.  This person said they had done another rear window on a car similar to mine the prior week.  Although the window was replaced, the problem may still be an issue if it was caused by the rear defroster control.","products":[{"type":"Vehicle","productYear":"2020","productMake":"ACURA","productModel":"RDX","manufacturer":"Honda (American Honda Motor Co.)"}]}]}