{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11568619,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2024","dateComplaintFiled":"01/29/2024","vin":"KM8R7DHE7NU","components":"UNKNOWN OR OTHER,ENGINE","summary":"On January 21, 2024, I was driving the Palisade about 80 miles away from home when I got Engine Overheated message multiple times.  The temperature gage would go up and to max then goes down multiple times.  Finally it was discovered that the coolant was leaking.  The vehicle had about 31,000 miles.  It was supposedly inspected when after 30,000 on December 28, 2023.  The car was towed to a nearby dealer.  Since it was Sunday, I had to rent a car and went home.  next day I called the dealer and was told the car would not be checked for another month at least.  I was told to find other dealer in the area that can handle the inspection and fix if I wanted the car any sooner.  I complained vehemently.  I gave up and called other dealers in the area.  Finally the same dealer called back and said that they have looked at the car it turned out there is technical bulletin for the issue.  I was told to come down and get a loaner. I traveled to that location next day and picked up a loaner as my car is the only car we have.  I talked to the dealer where the car was inspected last December and was told that service departments do not loo at TBS unless the owner raises an issue.  I do not have access to TBS to check what's out there.  This issue should not happen to consumers.  Bulletins and recalls should be available publicly to all consumers to be aware of issues.  I'm not sure where to go get TBS for my car.  I found Hyundai's site for recalls.  Nothing else.  This should be addressed at the national level.  Attached is a file that contains pictures of the coolant reservoir, at the beginning, after adding more coolant, then at end when it became clear coolant level is coming down.","products":[{"type":"Vehicle","productYear":"2022","productMake":"HYUNDAI","productModel":"PALISADE","manufacturer":"Hyundai Motor America"}]}]}