{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11568869,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"01/30/2024","vin":"1FTFW1E53PK","components":"UNKNOWN OR OTHER","summary":"My truck worked fine for six months and then Ford did an update(power up) on December 14, 2023. On December 15, 2023 I took my truck to a dealership to find out why my phone,making and receiving calls, produced a static response. In order to make phone calls, I need to stop my vehicle, turn off the vehicle and open and close the door. Dealership techs had no idea why. Have talked to Ford Motors half a dozen times since then and was told Ford is aware of the problem, most likely caused by the December 14, 2023 update. Six weeks later and each time I have called I'm told that Ford is working on it. My call yesterday left me with the impression that Ford isn't all that interested in resolving the matter. Why isn't there a recall on this problem, since I'm told the static on cell phone calls through the sync 4 system is quite common.Thank you.","products":[{"type":"Vehicle","productYear":"2023","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}