{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11568903,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2023","dateComplaintFiled":"01/30/2024","vin":"5YJ3E1EA9MF","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"My car computer touchscreen has been rebooting with every entry since/start since software update 2023.44.30.5.1. in mid December, 2023. Software update 2023.44.30.8 did not resolve the issue. During the reboot process I am able to move my vehicle but the safety systems (parking sensors, back-up camera, wipers, etc) are inoperable for up 3 minutes during the reboot process. I have reported the issue to Tesla and brought my vehicle in for service 1/29/24.  The service center claims that reboot issue is due to a software bug and is a “known characteristic” with this release. They also claim that the lack of the ability to use cameras/sensors while operating the vehicle is convenience related, not safety. Tesla can give me no ETA on when I can expect a software update to remedy the issue which has been outstanding for 5 weeks now.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}