{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11568917,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"01/30/2024","vin":"1C4RJHEGXPC","components":"UNKNOWN OR OTHER","summary":"I have a 2023 Jeep Grand Cherokee Summit Reserve.  I acquired it in February of last year.  I feel my vehicle is not performing according to specifications.  I’ve taken it in for service numerous times.  The sales manager test drove it with my husband and acknowledged there is something causing it to vibrate at certain speeds.  The service manager test drove it with my husband and also acknowledged there is something causing it to vibrate at certain speeds.    Jeep agreed to have a technician look at it and we asked if we could be present to drive it with the tech and were told yes.  The Jeep technician was dispatched, in the middle of the night, to test drive it and reported there was nothing wrong with it and my case was closed.  We were not even given the chance to drive with the tech or discuss the situation.  I also experience what I call “lag braking”.  I will press the brake pedal and it feels like it’s going to come to a stop and then just before you stop it gives way and I have to press it harder, really put my foot into it.  This doesn’t happen all the time just randomly.  Additionally, the passenger side folding mirror has been damaged since day one.  They say they have replaced it 2 or 3 times and it still rubs the plastic so there are marks on the mirror arm when it is closed.  I was told there is nothing they can do about it..... I have had two other Jeep Grand Cherokees with retractable mirror and neither one of them had that happen, ever.  I’ve been on several Jeep forums and have read numerous posts about the same or similar incidents.  I’m wondering if someone from NHTSA would be willing to drive it and report back to Jeep and to the public about their findings.    It’s a shame that I’m driving one of their top of the line SUVs that makes me nauseous and dizzy when I drive it.    Thanks in advance for your support.","products":[{"type":"Vehicle","productYear":"2023","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}