{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11569040,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2024","dateComplaintFiled":"01/31/2024","vin":"5UXCR6C55KL","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2019 BMW X5.  The contact stated that the vehicle failed to start as needed. There were no warning lights illuminated. The vehicle was towed to the dealer and a diagnostic test was performed. The dealer stated that a software in the key fob and the vehicle needed to be updated. The contacted had not been notified of the update. The dealer informed the contact that had the vehicle had been brought to the dealer for the last oil change, the contact would have been informed of the necessary software update. The manufacture was not made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2019","productMake":"BMW","productModel":"X5","manufacturer":"BMW of North America, LLC"}]}]}