{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11569093,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2023","dateComplaintFiled":"01/31/2024","vin":"5FNRL6H76KB","components":"UNKNOWN OR OTHER","summary":"On June 2023, the driver side rear sliding door of my Honda Odyssey abruptly ceased functioning. Despite the infrequent use of this door—since I typically rely on the passenger side for dropping off my three children at school and activities—it is perplexing that the underused door has encountered such a critical malfunction. Given that our family of five heavily depends on this vehicle for transportation, the inability to utilize both doors has not only caused significant inconvenience but also raised substantial safety concerns.  The driver side rear sliding door is currently sealed shut and attempts to open it manually have proven futile. It appears that the latching mechanism has completely failed, as the motor makes an audible attempt to open the door, yet no actual movement occurs. This issue has persisted for over six months, prompting ongoing communications with Norm Reeves Honda in West Covina and Honda's customer service team.  According to the Honda report, it is suggested that the door may have been forced open. The estimated cost for potential repairs is $1,679.19, pending a proper assessment of the specific problem once access to the affected area is granted. The technician mentioned the necessity of breaking the paneling to reach the latches for replacement.  Notably, this is my second Honda Odyssey, and two other family members also own Odysseys. Honda's van doors have a documented history of malfunctions, and it is disheartening to observe the lack of attention to this recurring issue. Moreover, the burden of the associated costs is unfairly placed on the customer. The prolonged delay in resolving this matter and the financial implications underscore a pressing need for Honda to address and rectify these door malfunctions promptly and responsibly.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"ODYSSEY","manufacturer":"Honda (American Honda Motor Co.)"}]}]}