{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11569697,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2024","dateComplaintFiled":"02/03/2024","vin":"1FMCU0G69LU","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"Consistent metallic cracking noise heard when opening side door. I cannot completely open the door without the door making this noise and it feels like the door could come off at ant time…..I have to gingerly open the door on entering or exiting the vehicle. Also, the Driver side window does not completely go up and down when door is closed. Dealer diagnosed issue as: BY001 DOOR HINGE BROKEN/DAMAGED. WILL NEED TO BE REPAIRED BY BODY SHOP. DAMAGE HINGE IS PUSHING INTO DOOR FRAME MESSING WITH WINDOW MECHANICS. The mileage is only at 37,835 and has only been driven for commuting to work/home, grocery shopping and very few leisure trips. It has not been in any accident or abused in any way.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}