{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11570541,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2023","dateComplaintFiled":"02/07/2024","vin":"KMHTC6AD0GU","components":"ELECTRICAL SYSTEM,ENGINE","summary":"02/??/22 immediately after purchase, the vehicle’s alternator died and had to be replaced.  12/06/22 catalytic converter blew with no warning while driving. Car was towed to mechanic.   12/07/22 repairs were approved, costing $1,748.66. Shop informed us this repair was due to a recall (campaign 22-01-023H-2)  From 12/22 through 07-23 I opened many cases with Hyundai, who closed cases without explanation. During this time I am required to refill vehicle’s oil every month to stop engine knocking and prevent break down.  06/23 I was finally able to set an appointment to start the first step of the recall.   07/10/23 I arrived for my appointment to start oil monitoring, but was told to reschedule and come back later.  07/19/23 I arrived for my rescheduled appointment. Dealer made me pay for oil that was used and instructed me to return in 1,000 miles.  After 1,000 miles I returned and left my car at the dealer for a few days. When I returned Hyundai staff told me the recall was “only for the original owner.” I was also told the recall was “already fixed” and there was “nothing wrong” with the car. I self advocated, stating again that the oil was depleting rapidly and what I had gone through. Staff told me to “drive the car until it breaks down, then Hyundai will cover the costs of repair.” I mentioned how that is unsafe, but was sent away.  11/24/23 vehicle completely broke down out of state in a dark and unfamiliar area at nighttime. Vehicle was towed, requiring engine repairs.  11/27/23 I opened a case with Hyundai regarding these issues. A few weeks later I was told the case was closed since they “had to believe the dealer and not the client.”  02/05/24 alternator died, vehicle required a tow to the mechanic.  02/06/24 repairs were approved for almost $1,000.  I do not feel safe driving this vehicle as it is unreliable, breaks down without warning lights- which only appear after break down, and the manufacturer refuses to take accountability for these issues.","products":[{"type":"Vehicle","productYear":"2016","productMake":"HYUNDAI","productModel":"VELOSTER","manufacturer":"Hyundai Motor America"}]}]}