{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11570918,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2024","dateComplaintFiled":"02/08/2024","vin":"WDDKJ7DB5CF","components":"STEERING,ELECTRICAL SYSTEM","summary":"The Electronic Steering Lock (ESL) will fail and cause the vehicle to become disabled. The failure of this part will leave the owner strained and unable to use any functions of the car. You can\u2019t even put the vehicle into neutral to move the vehicle. Everything is locked. There have been numerous reports of this failure on various Mercedes Benz forums on the web. Also, many videos outlining this problem on YouTube.  Yes, the problem has been reproduced by an independent repair facility. Mercedes Benz is aware of this problem regarding the ESL part. I believe they even published a TSB regarding the failure of this part. The car did not display any warning lamps or messages. The car is just dead! It\u2019s very scary getting into your car and it doesn\u2019t start when you turn the key. All other systems checked out on the car i.e. battery, voltage, fuses, sensors etc. Once that ESL stops working your car becomes a static display.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MERCEDES BENZ","productModel":"E550","manufacturer":"Mercedes-Benz USA, LLC"}]}]}