{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11570964,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"02/09/2024","vin":"1V2YE2CA4LC","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated that when the cellphone was connected to the cellphone port in the vehicle, the connection was inoperable.  The vehicle was taken to the dealer where the contact was informed that the failure was due to an inoperable carnet module and that the carnet module needed to be replaced. The contact was informed that the parts to complete the repair were ordered but on back order. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 38,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]}]}