{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11573452,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2024","dateComplaintFiled":"02/22/2024","vin":"1FMCU9G6XLU","components":"STRUCTURE","summary":"The driver side door began making a terrible noise upon opening and closing. It would not close. The door eventually closed and the door weld for the hinge failed. The door does not operate properly and now the driver side window does not go down because the door hinge components are broken off inside the door and blocking the window from going down at all.  Ford was contacted multiple times about the manufacturer failure and there is still NO Recall on the 2020 Escape AWD. They advised to wait for a letter from Ford allowing the fix. Ford has no information for when they will send letters to customers or dealers to fix the failed manufacturer weld component on the drivers side door.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}