{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11573545,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2024","dateComplaintFiled":"02/23/2024","vin":"1FMCU0H64MU","components":"STRUCTURE","summary":"2-23-24   2021 Gold Ford Escape AKA Goldie Purchased on 9-8-23 Miles at purchase 52,771  Current miles 60,054  2-22-24 I took my daughter to school. When I opened the door I heard a popping noise. When I got home I open the door to get out and heard a really big POP. I went to close the door it would not close.  I gently tried to close it again but stopped because I did not want to make matters worse. I called a tow truck. The driver mentioned the door check was broken.  My service advisor called to let me know the spot wells and door check were broken. She said I would have to take to body shop.  My escape is available for inspection.   I took Goldie to body shop 2-23-24. Advisor took pictures and said he would have technician look at it then send me a quote. He mentioned I may need a new door. After getting home I did some research on my issue and found the same issues are currently ongoing and Ford has not announces any solution to the matter. After reading the same issues online I am afraid to drive it. Anything faulty with a door in unsafe for me, my family and anyone else.   The dealership I purchased Goldie from is aware of the issue because I had it towed there. The body shop knows because I went there and he took pictures to get me an estimate.  The popping noise is all I heard which began  est. 2-20-24","products":[{"type":"Vehicle","productYear":"2021","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}